Versatile Packagers also provides a strong e-commerce component, allowing your online system to interface with our inventory management system, for automated order processing. Versatile Packagers clients are given the ability to view inventory online, receive functions and track shipping. In addition, automated reports are sent nightly to provide clients with all transactions for that particular day along with tracking information.
Through a strategic partner, Versatile Packagers offers a complete suite of contact center capabilities to our core line of services just recently, full retail support needs can be achieved for our clients.
Trained agents specialize in delivering brands and services seamlessly and offer cost-effective solutions for customer service, order processing, and first call resolution. Agents are also available to support clients in up-selling and cross-selling their existing customers.
The full-service customer contact center provides 24-hour, seven-day support every day of the year, along with a single point of contact for quick, effective answers to client sales and service needs.